.png)
February's Employee of the Month Spotlight on Sheila B.
At Bank of Springfield, we take great pride in recognizing the outstanding contributions of our employees. We are thrilled to spotlight Sheila B. as our February Employee of the Month! Sheila has exemplified what it means to go above and beyond in her role, consistently demonstrating dedication, teamwork, and a passion for delivering exceptional customer service.
Motivation to Go Above and Beyond
When asked what motivates her to exceed expectations, Sheila shared that her driving force is the commitment to providing the best service possible to clients and customers. Working in a newly created department, Sheila has embraced the challenges that come with breaking new ground and pushing boundaries to improve both her own work and the work of her team.
“I am willing to work before hours, after hours, and continue following up until answers are provided. It gives me great satisfaction to be able to break new ground and share my findings with my team. Doing so not only helps me do my job faster, easier, and more accurately, but it also enables me to create instructions that guide my team in implementing these new and improved ways to accomplish their goals.”
Favorite Part of Working at BOS
While Sheila’s work ethic and commitment to excellence are clear, it’s her appreciation for the people she works with that truly stands out. A spirit of camaraderie and support is a fundamental pillar of our culture at BOS, and Sheila’s appreciation of it highlights the value of fostering a positive, collaborative work environment.
“My absolute favorite part about working at BOS is the people that I have the pleasure to work with. Everyone here is so nice and thoughtful. They make me feel special and appreciated even when all I did was walk past their desk.”
Keeping Fraud Prevention Top of Mind
In her role, Sheila plays a critical part in safeguarding sensitive information, particularly when it comes to personal information. Sheila understands the importance of maintaining security and is proactive in preventing fraud. Her attention to detail and commitment to security ensures that our clients’ sensitive information remains protected, which is crucial in today’s digital world.
"If my client has never received a secure email before, I will speak with them over the phone and walk them through what to click on in the email, how to create an account, and how to view any other secure emails sent to them going forward.”
Definition of a Great Team Player
When it comes to teamwork, Sheila has a clear perspective on what makes someone truly exceptional. Sheila exemplifies these qualities in her day-to-day interactions and is a true asset to her team and the bank as a whole. Her willingness to collaborate, adapt, and support her colleagues makes us proud to have her as a part of the BOS family.
“A great team player is goal-oriented, reliable, adaptable, shares their opinions, ideas, and support, while also listening and responding to others in a kind and respectful manner.”
A Celebration of Excellence
Sheila B.’s steadfast dedication, outstanding teamwork, and relentless pursuit of excellence make her standout. We are incredibly proud to have Sheila as a key member of our team, and we can’t wait to see the many more accomplishments she will achieve throughout her journey with us, continuing to inspire and contribute to the growing success at BOS.
Thank you, Sheila, for all that you do. Your hard work, positivity, and dedication are truly inspiring.
.png)